Shipping Policy

Last updated: September 28, 2026

At Davenzarry, we work to process and deliver your order as quickly and reliably as possible. Please review the information below regarding processing times, shipping estimates, tracking, and delivery.

Order Processing Time

All orders require processing before they are shipped.

Standard processing time: 3–5 business days

For orders placed with Priority Shipping, processing is prioritized:

Priority processing time: 1–3 business days

Processing time is separate from the estimated shipping time.

Business days do not include weekends or public holidays.

Shipping Options

Standard Shipping

Estimated shipping time: 8–12 business days

Standard Shipping includes tracking where available.

Priority Shipping

Estimated shipping time: 5–8 business days

Priority orders receive faster processing, reducing the standard processing time from 3–5 business days to approximately 1–3 business days.

Priority Shipping includes tracking where available.

Expedited Delivery

Estimated shipping time: 5–8 business days

Expedited Delivery provides a faster shipping option after your order has been processed.

Tracking information will be provided where available.

Important Delivery Information

The delivery estimates above are provided as general estimates and are not guaranteed delivery dates.

In some cases, delivery may take longer due to circumstances outside our reasonable control, including:

• Customs inspections or clearance

• Carrier delays

• High-volume shipping periods

• Public holidays

• Weather conditions

• Remote delivery locations

• Incorrect or incomplete shipping information

• International transportation disruptions

We appreciate your patience if your order experiences an unexpected delay.

Tracking Your Order

Once your order has been shipped, tracking information will be provided when available.

Please allow some time for the carrier's tracking system to update after your shipping confirmation is sent.

Tracking updates may occasionally pause while a parcel is moving between international shipping facilities. This does not necessarily mean that the shipment has stopped moving.

Maximum Delivery Period

If your order has already been dispatched and is in transit, please allow up to 30 business days for delivery.

A parcel that is actively in transit is not considered lost solely because the estimated delivery window has passed.

If your order has not been delivered within 30 business days after shipment, please contact our customer support team.

We will review the shipment and tracking information with the carrier.

If the parcel cannot be delivered or is considered lost after this period, you may be eligible for a refund in accordance with our Return & Refund Policy and applicable consumer law.

International Shipping

Davenzarry ships internationally to supported destinations.

International shipments may be subject to customs inspections, import procedures, or additional processing by local authorities.

These processes may extend the delivery time.

Any applicable customs duties, import taxes, VAT, brokerage fees, or similar charges are the customer's responsibility unless expressly stated otherwise at checkout.

Incorrect Shipping Address

Customers are responsible for ensuring that their shipping address is complete and accurate before placing an order.

If you notice an error in your shipping information, please contact us as soon as possible.

Once an order has been dispatched, we may not be able to modify the delivery address.

Davenzarry cannot guarantee replacement or reimbursement for orders delivered incorrectly due to inaccurate information provided by the customer, except where required by applicable law.

Failed Delivery or Unclaimed Packages

If a shipment is returned because:

• Delivery was refused

• The parcel was not collected

• The address was incorrect or incomplete

• The carrier was unable to complete delivery

additional shipping or return costs may be deducted from any applicable refund where permitted by law.

Delays

Although we make every reasonable effort to meet our estimated delivery times, occasional delays may occur.

Shipping estimates should therefore be considered approximate rather than guaranteed.

Priority Shipping and Expedited Delivery provide faster processing and/or shipping estimates but do not guarantee arrival on a specific date.

Lost Packages

If tracking indicates that your order has been delivered but you cannot locate it, please first check:

• Your mailbox or designated delivery area

• With household members

• With neighbors

• With your building reception or concierge

• With the local carrier

If you are still unable to locate the package, please contact us so we can review the shipment.

Contact Us

If you have questions regarding your shipment, tracking information, or a delayed order, please contact Davenzarry customer support (support@dvnzry.com) through the contact details provided on our website.

Please include your order number when contacting us so we can assist you more efficiently.

This Shipping Policy does not limit any mandatory consumer rights available under the laws applicable in your country or region.