Terms of service

Terms of Service

Last updated: September 28, 2026

These Terms of Service govern your use of the Davenzarry website and any purchases made through our store.

By accessing our website, placing an order, or using our services, you agree to these Terms.

1. General Conditions

You must use our website only for lawful purposes.

You may not use our services to violate any applicable laws, regulations, intellectual property rights, or the rights of others.

We reserve the right to refuse service, cancel orders, or restrict access where reasonably necessary, including in cases of suspected fraud, abuse, or violation of these Terms.

2. Online Store Terms

By placing an order, you confirm that:

  • The information you provide is accurate and complete

  • You are authorized to use the selected payment method

  • You are legally able to enter into a purchase agreement

  • You will not use our products or services for unlawful purposes

You are responsible for keeping your account and login information secure.

3. Products and Availability

We make reasonable efforts to display product descriptions, images, colors, specifications, and pricing accurately.

However, colors and appearance may vary depending on your device or screen.

All products are subject to availability.

We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Change product descriptions

  • Update prices

  • Correct errors or inaccuracies

These changes may be made without prior notice where permitted by law.

4. Pricing and Payment

Prices are displayed in the currency shown at checkout.

Additional taxes, duties, customs charges, or other fees may apply depending on your location.

Payment must be completed using one of the payment methods available at checkout.

We may use third-party payment processors to process transactions securely.

5. Order Acceptance

Submitting an order does not automatically guarantee acceptance.

We reserve the right to cancel or refuse an order for legitimate reasons, including:

  • Product unavailability

  • Pricing or technical errors

  • Suspected fraud

  • Payment authorization issues

  • Incorrect customer information

  • Unusual order activity

If we cancel an order after payment has been captured, the applicable amount will be refunded.

6. Shipping and Delivery

Shipping times shown on our website are estimates unless expressly stated otherwise.

Delivery times may be affected by:

  • Carrier delays

  • Customs processing

  • Weather

  • Public holidays

  • Incorrect delivery information

  • Events outside our reasonable control

Customers are responsible for providing a complete and accurate shipping address.

Davenzarry is not responsible for delays caused by incorrect or incomplete address information provided by the customer.

7. Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Customs procedures and fees are outside Davenzarry's control.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers generally have 14 days from delivery to request a return, subject to the conditions stated in that policy and any mandatory rights provided by local law.

9. Priority and Express Services

Where available, customers may purchase express delivery, priority processing, or similar optional services.

Priority processing means that an order may be processed ahead of standard orders. It does not guarantee a specific delivery date unless expressly stated.

Shipping and processing estimates remain subject to carrier and operational conditions.

10. Accuracy of Information

We aim to keep information on our website accurate and up to date.

However, the website may occasionally contain:

  • Typographical errors

  • Pricing errors

  • Product description errors

  • Availability errors

  • Outdated information

We reserve the right to correct errors and update information where permitted by applicable law.

11. Intellectual Property

All content on the Davenzarry website, including but not limited to:

  • Brand names

  • Logos

  • Product images

  • Graphics

  • Text

  • Design elements

  • Videos

  • Website content

is owned by or licensed to Davenzarry and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, sell, or commercially exploit our content without prior written permission.

12. User Content and Reviews

If you submit reviews, images, feedback, comments, or other content, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, abusive, misleading, defamatory, infringing, or harmful.

Where permitted by law, you grant Davenzarry permission to use submitted content for business, marketing, and promotional purposes.

13. Third-Party Services

Our website may use or link to third-party services, including payment providers, shipping companies, ecommerce platforms, analytics providers, and social media platforms.

We are not responsible for the independent actions, policies, availability, or content of third-party services.

Your use of third-party services may also be subject to their own terms and policies.

14. Prohibited Uses

You may not use our website or services to:

  • Commit fraud

  • Provide false information

  • Attempt unauthorized access

  • Introduce malware or harmful code

  • Interfere with website security

  • Scrape or copy content without authorization

  • Violate intellectual property rights

  • Harass or harm others

  • Engage in unlawful commercial activity

We may suspend or terminate access if these rules are violated.

15. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and services are provided on an "as available" basis.

We do not guarantee that the website will always be uninterrupted, error-free, secure, or available.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by law, Davenzarry will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or services.

Our liability will not be limited where doing so would be prohibited by applicable law.

Mandatory consumer rights remain unaffected.

17. Indemnification

To the extent permitted by law, you agree to indemnify Davenzarry against claims, losses, or expenses arising from your unlawful use of our website, your violation of these Terms, or your infringement of third-party rights.

18. Privacy

Your use of our website is also subject to our Privacy Policy.

Please review the Privacy Policy to understand how we collect, use, and protect personal information.

19. Changes to These Terms

We may update these Terms from time to time.

Any updated version will be posted on this page with a revised "Last updated" date.

Your continued use of the website after changes are posted may constitute acceptance of the updated Terms where permitted by law.

20. Governing Law

These Terms are governed by the laws applicable to the business operating Davenzarry, subject to any mandatory consumer protection rights that apply in your country or region.

Nothing in these Terms limits any rights you may have under mandatory local consumer law.

21. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to remain in effect.

22. Contact

If you have any questions regarding these Terms of Service, please contact Davenzarry using the contact information provided on our website.